Get in Touch With Us
Got a question about one of the online sportsbooks we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach New Online Sportsbooks and what you can expect once you do.
How to Get in Touch
Email is the most reliable way to contact us. We read every message that comes in, and a real person on our team replies — we don't rely on automated responses to close out enquiries. Please include a short summary of what your message is about so we can route it to the right person and get back to you sooner.
If your enquiry relates to a specific sportsbook, bonus offer, or something you read on one of our comparison pages, mentioning the page or offer by name helps us look into it faster.
What We Can Help With
We cover a broad range of topics across sports betting apps, offshore sportsbooks, and online betting sites, so we get a wide variety of questions. Common reasons readers contact us include:
- Questions about our reviews — asking for clarification on how we scored a sportsbook, or what a particular bonus term actually means in practice.
- Corrections — bonus terms, rollover requirements, and banking options at online sportsbooks change often. If you notice something on our site that looks out of date, tell us and we'll check it.
- Site feedback — suggestions for sportsbooks you'd like to see reviewed, or feedback on how we present comparisons and rankings.
- Partnership or editorial enquiries — if you represent a sportsbook or an industry organization and want to discuss working with us, introduce yourself and outline what you have in mind.
- General questions about betting sites — how odds work, what payout speeds to expect, how KYC verification works, or how offshore sportsbooks differ from licensed operators. We're happy to point you toward the relevant section of the site.
Why We Won't Answer Certain Questions
We're not able to give personal betting advice, guarantee outcomes, or tell you which pick to place your money on — nobody honestly can, and any site that claims otherwise isn't being straight with you. We also can't process deposits, withdrawals, or account issues on behalf of any sportsbook; those need to go directly to the operator's own support team, since we don't hold or manage reader funds or accounts.
Similarly, we can't offer legal or tax advice. Sports betting laws vary by state, and how winnings are taxed depends on individual circumstances — for anything specific to your situation, a licensed attorney or tax professional is the right person to ask, not a comparison site.
A Word on the Sportsbooks We Cover
Many of the operators featured on sokikom.com, including those on our non-GamStop casino comparisons, are licensed offshore — for example in jurisdictions such as Curaçao, Panama, or Costa Rica — rather than by a US state regulator. That means they operate in a legal gray area for US bettors, and none of the fund-segregation, dispute-resolution, or guaranteed-payout protections that come with state-licensed operators apply. If your message touches on a dispute with a sportsbook, we can share general guidance on what to check and how to spot warning signs, but we can't intervene in an individual account issue or guarantee any outcome.
What Happens After You Reach Out
Once we receive your message, someone on our editorial team reviews it. Most enquiries get a reply within a couple of working days, though it can take a little longer during busier periods — we'd rather give you an accurate answer than a fast but incomplete one. If your question requires us to double-check a bonus term, licensing detail, or feature at a specific sportsbook, we'll verify it before responding rather than guessing.
If You Need Support With Gambling
If betting has started to feel like it's costing you more than money can comfortably cover, or you're worried about your own habits or someone else's, please don't wait to reach out for help. You can contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support. Offshore sportsbooks often don't offer the same self-exclusion tools or responsible gambling safeguards you'd find at a state-licensed operator, so if you need to step back, contacting the helpline or a licensed treatment provider directly is the more dependable route.
All betting content on this site is intended for adults aged 21 and over. If you are under 21, please do not attempt to sign up with any sportsbook featured on this site.
Before You Send a Message
A few quick checks can save everyone time:
- If your question is about a specific bonus, check whether the wagering requirements or minimum odds are already listed on that sportsbook's review page.
- If you're chasing an account, deposit, or withdrawal issue, contact the sportsbook's own customer support first — they hold the account details we don't.
- If you're reporting outdated information, note the page and the detail you think has changed so we can verify it quickly.
We appreciate you taking the time to reach out, and we look forward to hearing what's on your mind.